We have been paying $56.60 per month for the last 7 years for a Dental plan through payroll deduction, and have never filed for a claim. Total premiums paid of $4754.40.
Aflac has been kind to send us a yearly reminder that we have wellness benefits available for our: Accident, Hospital and Sickness plans with which we have taken action, however, we have NEVER received “reminders” for the dental plan. Since life gets busy, and the monthly payroll statements do not indicate the specific plans, we totally forgot that we had the plan.
While I realize that they will most likely say, "you signed up for it, so it's your responsibility to use the plan", it just seems like they want you to forget you have it, continue to pay premiums and they pay $0 claims. Not happy.
Product or Service Mentioned: Aflac Medical Claim.
Reason of review: No reminders.
Monetary Loss: $4754.
Preferred solution: Full refund.