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I was laid off temporarily and had surgery for kidney stones. every month we had to pay AFLAC'S bill but they wouldn't pay because they said I was receiving the bigg 400$ a week unemployment. They still collected almost 70$ a month but when it came time to pay for the...
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1.5
I didn't like
  • Take your payments but never want to pay
#1305107
I have had Aflac STD policy since 2006. I am a Self Employed LMT, I get a 1099, and I have been working for the same Co. for the last 13 years. I had to have carpal tunnel surgery on 6/28, I supplied all necessary documentation, and Aflac has denied my claim stating...
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1.9
I didn't like
  • Very poor service worthless insurance
  • Very poor customer service
  • Having to speak with them 7 times in the past 2 weeks
#1302735
AFLAC IS A SCAM TGEU DO EVERYTHING IN THERE POWER TO AVOID PAYING YOUR SHORT TERM DISABILITY CLAIM! I’VE BEEN WITH THEM OVER 2 YRS NOW THEY WANT TO ASK FOR PROOF OF MY BUSINESS AND SCHEDULE C DOC I PROVIDED ALL THAT THEN THEY FINALLY PAY MY CLAIM AFTER 3 MONTHS I’M...
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1.3
#1301590
I received a letter stating that there was an unclaimed check of my mother’s that needed to be claimed or it would be sent to the state. I sent in the paperwork and called 3 times on status updates. This last time I called they said it was a mistake and that the check...
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AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hi, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our Contact Center to look into your situation. Please email us at aflacservice@...

1.0
#1300948
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Aflac - Regarding claim for my new born they don't process it everyd

I Fileda claim sonce june 10 2018 they still not process it everyday i call they keep told me wait i worked very hard to pay the insurance almost 3 years
3.0
Details
Value for money
#1294991
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Aflac - Hesitation to pau

I unfortunately am on short term disability filed all paperwork answered questions have Been off since may 23 and I don’t have a release date. Well come to find out they are only paying me till June 12 what the *** I don’t have an appt with doctor till mid August. I am not making any money so frustrating. 602-550-0444
2.3
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1294794
I also was scammed by AFLAC. I deal with insurance as a profession and would never have purchased this policy if I knew exactly what I was purchasing. I specifically asked if cleanings and X-rays were covered and I was told that 2 cleanings and X-rays per person were...
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AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hi, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our Contact Center to look into your situation. Please email us at aflacservice@...

#1290359
Their dental claims that they cover a yearly check up. I had a filling fall out and needed to go in to the dentist. the dentist charged me $125 to tell me that even though they did a horrible job putting the filling in that they would have to charge me again to do...
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#1286098
I had no issues whatsoever with my Aflac insurance claim. I just follow their requirements and submitted the information and I got paid within the 7-10 days time frame. The only advice I can give everyone reading my review is to please be informed as to what does your...
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5.0
#1279115
I will no longer do business with AFLAC after seeking employment with this insurance company. Dear AFLAC, If you judge me before getting to know me, and you reject me for who I am, not knowing my work ethic, you lost a customer permanently. My boycott list will...
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#1276225