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Had surgery 6/13/17 to remove a tumor from my spinal cord, since then have repeatedly sent in notes, pathology reports, MRI results etc on numerous occasions. Repeatedly called to request an update on my claim and keep getting the same BS runaround that my claim is...
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Anonymous
Anonymous

So sorry to hear of your medical issues. Hope you recover fully and quickly. Hope Aflac comes through for you.

1.0
#1171751
I had shoulder surgery on December 27 2017. All paperwork faxed to aflac on December 28 2017. I called Aflac told review would be Jan 10th. Called on 11th was told needed my w2 from 2016 for income. My policy was issued in 2016. So i guess they making sure my agent...
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Anonymous
William

" insurance " n. : process of delay or deny pertinent claims for greed and gain.Revolutions have started over less.

1.0
#1170722
I'm not going to sit here and bash AFLAC, as having their policy has been a blessing. The policy has cost me about $100 dollars a month for almost 8 years now. I've filed 2 claims during that time. The first one was probably 5 years ago. Far as I can remember, there...
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#1164873

Aflac - Terrible customer service

Aflac
#1166435
Ive been on hold now for 1.5 hours just to change some billing info. Im ready to cancel my policy over tgis asap!
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Aflac - Trying to sign up for disability insurance
1/1

Aflac - Trying to sign up for disability insurance

Aflac
#1158176
1.0
Details
I was transferred to speak to someone regarding disability insurance. I have been on hold for 1:14:50. Unbelievable and I'm trying to give them money
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Customer service

Aflac - Got screwed royally by this company. Never again.

Aflac
#1156587
My wife signed up for afflac insurance. Tried to get more info even after it was being deducted from her paycheck. Tried to contact, she kept getting that someone called Tony would call back. He never did. What a *** up company. Never again
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Aflac - I am ***

Aflac
#1103656
1.0
Details
Well i am sock of aflac bs my claims everytime i submut a claim i get *** on and its no rite i am so *** with aflac
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I signed up for Aflac in January of 2017. My policy did not become active until March of 2017. In August I found I was pregnant and the baby would be due in March of 2018. I did not have any problems but at 24 weeks pregnant my water broke and I was admitted into the...
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3.0
#1164708
They owe us several thousand dollars, they refused to call me back, they should be prosecuted for fraud. They know no one little person can fight there system, everybody should get together and file a class action suit against them, even thought they have the proper...
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AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hello Ericka, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our Contact Center to look into your situation. Please email us at afl...

Anonymous
Ericka

What kind of claim was it and why was it denied?

1.0
#1157159
I had a hysterectomy on 12/8/17. And sent in my claims. Aflac denined my claim stating this was a pre-existing condition. Which it was not. My doctor sent in all the doctors notes and other paperwork showing it was not a pre-existing condition and they have contuined...
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Anonymous
Ericka90

Do you only have an accident or a hospital policy or something else?

1.1
#1153659

I have Aflac through my company so my payments are drafted every paycheck. I filed a claimed for the ER om 10/23 and it was declined because my policy was terminated. I called my HR they had no clue I called AFLAC and was told it was an error. and it would be corrected...
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1.5
#1148571
I was in the hospital for six days in early October. I filed my claim over six weeks ago and still have not been paid. If and when I ever get my money I am dropping AFLAC as soon as possible. I have made numerous calls and get the old run-around every time. I've even...
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#1147641

I have called at least 8 times about my claim and am told a different story every time I call! This is a claim for surgery and I have been with AFLAC a long time, I believe they purposely make it hard for you to get your money in hopes you will just forget about it. It...
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Aflac - The worst experience I have ever had with a insurance compan
Aflac - The worst experience I have ever had with a insurance compan
I called to file a claim do to the fact that I will be having a hysterectomy soon and would be out of work I was told that my insurance ended last month no one contacted be at all My bill is auto pay so there shouldn’t have been a problem for them to receive payments...
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#1143283