Filter by rating
filters
State:
Show
City:
Show
Product:
Show
0 comments

Aflac in Pasadena, California - Horrible

1.0
Details
I have had bad experiences with this company! They don’t hold true to their word. I feel like they will tell you anything to get you to sign up and then when you submit your claim they make up excuses so they don’t have to pay out.
View full review
Author
Location
Pasadena, California
Pros
  • Payroll deduction
Cons
  • Wont contact me
Reason of review
Problems with payment
Loss
$3
Preferred solution
Full refund
Review #1589379 is a subjective opinion of poster.
1 comment
2.5
Details
I am being denied benefits because they are calling my medicsl condition "pre-existing". Long story short, its absolutely incorrect and misleading and appears to be aflacs interpretation of the policy. Im filing with pa insurance comission on monday and am recomending...
View full review
Anonymous
#1715859

It is a company run by a duck. That should be the first warning. The second is the astounding amount of advertising. It's always a good idea to peruse this site prior to engag...

Author
Cons
  • Aflac did not truthfully represent this policy
Reason of review
Not as described/ advertised
Loss
$4
Preferred solution
Deliver product or service ordered
Review #1586285 is a subjective opinion of poster.
0 comments

Aflac - Not showing Spousal coverage which i do have through Georgia Breeze

1.0
Details
I Have been in contact with this company since May 9 I've also had Georgia Breeze contact and send information about coverage. I have spoken with over 35 customer service reps they all were unknowledgeable and very unprofessional. This the worst company. I am currently seeking legal assistance.
View full review
Author
Cons
  • I did not like
  • No communication with policy holder about claim status
  • Aflac did not truthfully represent this policy
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Deliver product or service ordered
Review #1583605 is a subjective opinion of poster.
0 comments
1.0
Details
Did not pay off on claims that met policy requirements, also violated California State Supplement Insurance by laws . I filed a claim for an Hospital stay(3 days) , ER stay(6hr) DIAGNOSIS >DIVERTICULITOS . Treatment required was intravienious antibiotics which required...
View full review
Author
Location
Brawley, California
Cons
  • Aflac for the lying to me
  • Very poor customer service
  • Runaround
Reason of review
Poor customer service
Loss
$4105
Preferred solution
Full refund
Tags
  • aflac rip off
Review #1560543 is a subjective opinion of poster.
1 comment
1.2
Details
EVERYTIME YOU CALL, YOU GET A DIFFERENT REPRESENTATIVE, WHEN YOU ASK FOR A MANAGER IN ATLEAST 20 CALLS THEY WERE UNAVAILABLE. i ASKED WHY MY CLAIM WAS DENIED, THEY WILL LOOK INTO THEY SAY AND NOTHING HAPPENS. eVERYTIME i CALLED IT WAS ALWAYS LIKE THAT. I TOOK OUT THE...
View full review
Anonymous
#1700751

Please stop it with the all capital letter format. It is difficult to read and antagonizing to the reader. It's the posted equivalent to screaming in my face which I neither n...

Author
Cons
  • I did not like
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1557071 is a subjective opinion of poster.
0 comments

Aflac - If you want to give away your hard earned money

If you want to give away your hard earned money and receive nothing in return this is the company for you. I was a multi-policy holder for years. I filed an injury claim and was told my CSR and supervisors it was an accident and to file an accident claim. Then I was told it was an injury and to refile the injury claim. See where I'm going with this. It went back and forth for several years, even got the BBB involved. There was no resolution to either claim. Just a lot of back pedaling even though I took names, phone numbers, titles, dates and times. No one wanted to accept responsibility.
View full review
Author
Review #1555637 is a subjective opinion of poster.
0 comments

Aflac in Marysville, Michigan - GETTING THE RUN AROUND

I have the hospital and short term policies, had pay roll deduction. Well I was in the hospital and out of work for six weeks, that was back in feb. 2019 and all they can tell me is that it's being sent to this person and that person. Every time I call or my agent we get different stories... this is the one I generally get " it's been sent the auditor" It's so frustrating!!!
View full review
Author
Location
Marysville, Michigan
Reason of review
Problems with payment
Review #1550000 is a subjective opinion of poster.
0 comments

Aflac - At a loss of words!!

I signed up for Accident, Critical Care Illness and Hospital Indemnity through my employer in March of 2018. On May 15, 2018 i had an accident which caused me to have a sprain on my right foot and ankle along with a closed on my fifth metatarsal. When I called to file a claim, I was informed that my accident coverage was terminated on the same date it was issued. When i asked why no one could give me an answer. I informed the agent that the premiums had been deducted from my paychecks every since I signed up for it. She suggested that i contact someone in my HR department which I did. She confirmed that I was covered in the accident insurance and that my premiums were being paid abd that money had been returned. Two weeks later and they still dont know anything.
View full review
Author
Review #1548559 is a subjective opinion of poster.
0 comments

Aflac in Huntington, New York - Garbage company

I’ve been on disability since March and I haven’t received anything from Aflac. I submitted the required documents and I didn’t get anything. They used to take money from my paycheck before and after tax and now they act like they suffer permanent amnesias. As victims we need to tell our coworkers how we were treated so they don’t fall in the trap.
View full review
Author
Location
Huntington, New York
Reason of review
Bad quality
Preferred solution
Full refund
Review #1546273 is a subjective opinion of poster.
0 comments

Aflac

I cannot speak for Aflac Dental as I am just now inquiring into it. Based upon what the Aflac dental agent told me - yes, I asked specific questions, it is not for me. BUT, it is a specified payout policy with clearly stated waiting periods. I do have the Aflac Cancer policy and it is a godsend. I have cancer and due to their specified payout policy it is totally worth it. Best insurance I have ever purchased. You as a consumer have a duty to read and understand a policy before you sign on the dotted line for it.
View full review
Author
Review #1546236 is a subjective opinion of poster.