Product: Aflac Medical Claim Clear all filters (18 of 18 reviews match)
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I have Aflac through my company so my payments are drafted every paycheck. I filed a claimed for the ER om 10/23 and it was declined because my policy was terminated. I called my HR they had no clue I called AFLAC and was told it was an error. and it would be corrected...
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1.5
Product
Aflac Medical Claim
#1148571
If and when I ever get my money I am dropping AFLAC as soon as possible. I have made numerous calls and get the old run-around every time. I've even e-mailed the lady who sold us the policy (nothing). You'd better believe I will tell everyone here at work and anyone...
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Aflac Medical Claim
#1147641

I have called at least 8 times about my claim and am told a different story every time I call! This is a claim for surgery and I have been with AFLAC a long time, I believe they purposely make it hard for you to get your money in hopes you will just forget about it. It...
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Aflac Medical Claim
#1146638

Aflac Medical Claim Review

#986917
1.3
Details
I have Aflac through my employer. I purchased the short term disability policy with them. Long story short, I got really sick. It took them 6 days to review my paperwork that I had to fax over. I was only paid of what my policy allowed because of a 14 day exclusion. I since canceled the policy. Rather just save the money and pay myself when needed.
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Aflac Medical Claim Review

#939328
If aflac pay a claim and pay to is back to aflac what does that mean?
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Aflac Medical Claim Review

#934184
My son broke both his arms and we got maybe $600
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Is a waste.Cancelled all of mine. Would not recommend to anyone, after carrying for several years my daughter had accident dislocated shoulder, it popped back in on it's own but tires ligament that stabilizes shoulder and fractured the humerus. The MRI showed this,...
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Anonymous
Sue Myers 610

You need to read your policy and understand the coverage you have. I do not believe that if the MRI report stated a fracture that Aflac would not have paid your claim. I am ...

1.0
Product
Aflac Medical Claim
#1108104

i filed a claim when I dislocated my knee was denied even though I went to a hospital they lied to on telephone saying I was ok to claim but got denied they take so much out of your paycheck your paying them but they STEAL STEAL STEAL YOU HARD EARNED MONEY AND DENY A...
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AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hello, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our J. D. Power Certified Contact Center to look into your sister's situation...

Product
Aflac Medical Claim
#1097782
My accident claim was denied because doctor wrote chronic knee pain.This was completely different pain. Pain like I never had before. I was walking with my granddaughter and twisted it. Torn meniscus. How is that chronic? Well it will be now. My claim was denied.Buyer...
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Anonymous
Kk

Sounds like the problem is with the Doctor not the company. They're just using the information given.

Anonymous
Anonymous

Applied for an adminstrative assistant position. Sat for a one hour session about selling supplemental insurance. Although the speaker was inspirational at best, in retrospect...

Product
Aflac Medical Claim
#1077088
My father had a aflac cancer policy through them for 40 years... my father had penile cancer and had to have his *** removed they paid 500.00 for his medicine but because he wasn't in intensive care they wouldn't pay for his cancer he passed away Feb of this year and...
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1.1
Product
Aflac Medical Claim
#1038242
First of all, I want to scream and shout "F*#K the Aflac duck and one day pay; totally false advertising. I would like to wring his little neck. I have been helping my sister through the myriad of paperwork this company expects when initiating a claim. Sister was...
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Anonymous
dlwicu

Update: 5/17/17 Two weeks ago, finally got all three policies for my sister. We chose to cancel the accident policy which was costing $32/month for no real benefit at all.....

AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hello dlwicu, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our J. D. Power Certified Contact Center to look into your sister's si...

2.2
Product
Aflac Medical Claim
I didn't like
  • Customer service
  • No communication with policy holder about claim status
#1035208
But I started having problems with it in October 2016 and went to see an Orthopedic doctor in November (well within the 60 days for treatment rule by AFLAC). The orthopedic doctor ordered an MRI which revealed a torn labrum which required surgery. I had the surgery...
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Joshseeley85
Joshseeley85

Of course this company is rich; they steal your money right out of your pockets and never pay. Your story sounds so similar to mine. I'm not quite sure how Aflac is being allo...

AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hello skinsfan363, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our J. D. Power Certified Contact Center to look into your situat...

1.5
Product
Aflac Medical Claim
I didn't like
  • No communication with policy holder about claim status
#1014510
I almost cut my thumb off, had to go to the hospital for surgery but was told by aflac they would not cover it. I had numerous trips to the doctors and hospitals over the years I was paying into aflac but they never paid a claim. When the rep came to my work I made a...
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1.0
Product
Aflac Medical Claim
#1014151