Product: Aflac Medical Claim Clear all filters (57 of 57 reviews match)
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0 comments
1.1
Details
I am also going to make sure that everyone in my entire school district knows that Aflac is a lie, stealing money and giving false hope to people this week, when we are starting our 2 week open enrollment period for our yearly renewal. I will continue this fight. They...
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Author
Service
Aflac Medical Claim
Reason of review
Problems with payment
Review #1518812 is a subjective opinion of poster.
0 comments

Aflac - Wrongful denial

1.0
Details
I had my gallbladder removed sent in the claim.. But because I had a bladder infection prior they denied the claim. The bladder and gallbladder are two different organs located in two different parts of the body. If a clinical reviewer would have reviewed my claim they would know this.
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Author
Service
Aflac Medical Claim
Reason of review
Order processing issue
Review #1497449 is a subjective opinion of poster.
2 comments
1.0
Details
It's been several years ago. My dad bought cancer policy and paid it for several years. He got Myelodysplastia that ALWAYS turns into Leukemia. They refused to pay.
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AflacHelp
Aflac Verified Representative
#1649625

Hello SpiritualYak, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. Please email aflacservice@aflac.com to have your concerns addressed. When you ema...

Author
Service
Aflac Medical Claim
Review #1454913 is a subjective opinion of poster.
1 comment
Havent seen or heard anything submitted paperwork still nothing
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AflacHelp
Aflac Verified Representative
#1649620

Hello Anonymous, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. Please email aflacservice@aflac.com to have your concerns addressed. When you email ...

Author
Service
Aflac Medical Claim
Reason of review
Problems with payment
Review #1447830 is a subjective opinion of poster.
1 comment
On 12/18 a form provided by aflac was submitted giving the required medical numbers for my illness as per their request on the form for short term disability.My illness is covered by your company. Initially I was told that I would receive payment 1/3/19 which I did not...
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AflacHelp
Aflac Verified Representative
#1649619

Hello Anonymous, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. Please email aflacservice@aflac.com to have your concerns addressed. When you email ...

Author
Service
Aflac Medical Claim
Review #1442758 is a subjective opinion of poster.
0 comments

Aflac not worth it

1.0
Details
Waited two hours on phone. Never got to talk to a customer service rep. Still no answers on my pending claims. Been out of work for over a month due to a car accident resulting in a concussion. Can’t get a hold of my AFLAC rep. Not getting paid according to my policies. AFLAC is not worth what you pay for it.
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Author
Service
Aflac Medical Claim
Review #1424116 is a subjective opinion of poster.
0 comments
1.0
Details
bought policy in 2005 for cancer family plan. Wife was diagosed with cancer in 2015. Diagnosis payment declined because of prior cancer in 2002. Put in claims for chemotherapy should be covered. Declined told me needed along with chemo bills I needed to send in the...
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Author
Location
Houston, Texas
Service
Aflac Medical Claim
Cons
  • Very poor service worthless insurance
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1410837 is a subjective opinion of poster.
0 comments

Aflac - Terrible

1.0
Details
Deny and delay!!! Submitted a claim for a knee injury. While jogging I injured my knee, tore the meniscus. Simple enough? Nope I sent the paperwork on at least 3 separate occasions..... including x-ray, MRI, and surgery report. My claim was denied??? Aflac stayed it does not appear to be an accident????? Wtf is it?? Spontaneous tear? Intentional tear??
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Author
Service
Aflac Medical Claim
Reason of review
Poor customer service
Review #1406969 is a subjective opinion of poster.
0 comments
1.3
Details
I have had 2 policies with Aflac for years. My son was hospitalized due to injuring the muscle in his arm at the gym which then caused rhabdomyolsis. Of course the claim was denied. When asked why I was informed that rhabdomyolsis is an illness. I then explained that...
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Author
Service
Aflac Medical Claim
Reason of review
Poor customer service
Review #1402730 is a subjective opinion of poster.
0 comments
1.0
Details
Had carpal tunnel surgery and it took Aflac two weeks to tell me that the doctor had sent in my paperwork to early and so I had to restart all the paperwork again and then another week to tell me that my employer's part was illegible though I'm assuming they're talking...
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Author
Service
Aflac Medical Claim
Reason of review
Problems with payment
Review #1400292 is a subjective opinion of poster.