Product: Aflac Medical Claim Clear all filters (0 of 25 reviews match)
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We have supplemental insurance with Aflac and we were expecting for them to work diligently on our case. So far we have gotten messages after message from Aflac keep asking us to send in things that we have already sent in. Weeks have pasted since I put in the claim...
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Anonymous
Jon

I'm currently dealing with the same situation. I just keep getting messages saying the claim is being processed but it's going on a month now. 32 emails plus numerous phone ca...

AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hello ,I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our Contact Center to look into your situation. Please email us at aflacservi...

Product
Aflac Medical Claim
#1237631
Aflac has not insurance claim to complete, so they always find something more the want or want again even though they have the information. Still waiting for payment for claims Oct 2017-Jan 2018. I met with my agent over 2 weeks ago they even thought it was difficult...
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AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hello,I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our Contact Center to look into your situation. Please email us at aflacservic...

1.3
Product
Aflac Medical Claim
#1209011
had surgery sent all my paper work in submitted my claim under accident and they till denied my claim I ask how I can cancel my policy and still nothing this is not good I pay good money for them to help me when needed but they don't help unhappy customer I am still...
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1.0
Product
Aflac Medical Claim
I didn't like
  • Wont contact me
#1206566
Aflac denied the claim. I then went to the R.I. State Insurance Commissioner, and they then tried to pay less than half of what I was owed. It has been 6 months and countless hassles with them. I am getting an attorney to sue them. Their insurance has so many...
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Anonymous
Frank Ognibene. New york

Iam going thru same denial of a claim after getting triple bypass surgery. Case is being reinvestagated by Dept of finance insurance because the lied to not pay a claim how lo...

AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hello, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our Contact Center to look into your situation. Please email us at aflacservi...

1.0
Product
Aflac Medical Claim
I didn't like
  • Very poor service
  • Very poor service worthless insurance
  • Very poor
#1203940
I have since cancelled my policy as I feel should not longer do business with this company and make up fictitious dates/stories on any medical claims. Save the money you would pay in premiums and stick them in a bank account and self insure. At least you know its your...
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AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hello, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our Contact Center to look into your situation. Please email us at aflacservi...

Product
Aflac Medical Claim
#1180400
Had surgery 6/13/17 to remove a tumor from my spinal cord, since then have repeatedly sent in notes, pathology reports, MRI results etc on numerous occasions.Repeatedly called to request an update on my claim and keep getting the same BS runaround that my claim is...
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AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hello , I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our Contact Center to look into your situation. Please email us at aflacserv...

Anonymous
Richard Kanger

I have had a cancer policy with AFLAC for over 10 years - recently diagnosed and turned in claims. They paid the first four in about 10 days. Claim number five which is ident...

1.0
Product
Aflac Medical Claim
#1171751

I have Aflac through my company so my payments are drafted every paycheck. I filed a claimed for the ER om 10/23 and it was declined because my policy was terminated. I called my HR they had no clue I called AFLAC and was told it was an error. and it would be corrected...
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1.5
Product
Aflac Medical Claim
#1148571
If and when I ever get my money I am dropping AFLAC as soon as possible. I have made numerous calls and get the old run-around every time. I've even e-mailed the lady who sold us the policy (nothing). You'd better believe I will tell everyone here at work and anyone...
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Product
Aflac Medical Claim
#1147641

I have called at least 8 times about my claim and am told a different story every time I call! This is a claim for surgery and I have been with AFLAC a long time, I believe they purposely make it hard for you to get your money in hopes you will just forget about it. It...
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Product
Aflac Medical Claim
#1146638
I have had intensive care insurance with Aflac for 29 years. I filed the claim for 5 days of intensive care. They have two hidden phrases in their policy. " sickness not covered" and "intermediate intensive care not covered". What the *** is that ? What good is this...
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Anonymous
Anonymous

Aflac Sucks! DO NOT do business with Aflac. Very hard to get money

AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hello, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our Contact Center to look into your. Please email us at aflacservice@aflac.c...

1.2
Product
Aflac Medical Claim
I didn't like
  • Aflac did not truthfully represent this policy
  • Very poor service
  • Customer service
#1125553