Manufacturer: Aflac Category: Claims Clear all filters (12 of 12 reviews match)
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i filed a claim when I dislocated my knee was denied even though I went to a hospital they lied to on telephone saying I was ok to claim but got denied they take so much out of your paycheck your paying them but they STEAL STEAL STEAL YOU HARD EARNED MONEY AND DENY A...
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AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hello, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our J. D. Power Certified Contact Center to look into your sister's situation...

Product
Aflac Medical Claim
#1097782
My accident claim was denied because doctor wrote chronic knee pain.This was completely different pain. Pain like I never had before. I was walking with my granddaughter and twisted it. Torn meniscus. How is that chronic? Well it will be now. My claim was denied.Buyer...
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Anonymous
Kk

Sounds like the problem is with the Doctor not the company. They're just using the information given.

Anonymous
Anonymous

Applied for an adminstrative assistant position. Sat for a one hour session about selling supplemental insurance. Although the speaker was inspirational at best, in retrospect...

Product
Aflac Medical Claim
#1077088
My father had a aflac cancer policy through them for 40 years... my father had penile cancer and had to have his *** removed they paid 500.00 for his medicine but because he wasn't in intensive care they wouldn't pay for his cancer he passed away Feb of this year and...
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1.1
Product
Aflac Medical Claim
#1038242
First of all, I want to scream and shout "F*#K the Aflac duck and one day pay; totally false advertising. I would like to wring his little neck. I have been helping my sister through the myriad of paperwork this company expects when initiating a claim. Sister was...
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Anonymous
dlwicu

Update: 5/17/17 Two weeks ago, finally got all three policies for my sister. We chose to cancel the accident policy which was costing $32/month for no real benefit at all.....

AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hello dlwicu, I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. I would like for our J. D. Power Certified Contact Center to look into your sister's si...

2.2
Product
Aflac Medical Claim
I didn't like
  • No communication with policy holder about claim status
  • Customer service
#1035208
I have had Aflac since 2015 it's always taken 2 weeks to get paid. I usually go to the Chrio. They say if faxed in 3 to 5 business days u get paid it always took 2 weeks had a double herina now faxed the paper in the 29th they received them the 30th. It now been sent...
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1.5
Product
Aflac Medical Claim
#1007379

AFLAC requested the Operative Report for review, I complied and was denied. The report explains diagnosis, operation performed and a technical summation of surgery. Upon denial I called for an explanation and further review and mentioned it seemed clear bypass work...
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Anonymous
YS

THANK YOU ALL FOR INFORMING THE PUBLIC AND PEOPLE LIKE ME, WHO WERE THINKING ABOUT PURCHASING THESE PLANS, AS WE SHOULD KNOW ALREADY, "IF IT SOUNDS TOO GOOD TO BE TRUE.. " BUT...

dlwicu
dlwicu

FYI: you have the right to file a complaint through your state insurance commission and I highly encourage you to do so. Have you spoken with your Aflack agent and if the poli...

Product
Aflac Medical Claim
#974605
Very disappointed with Aflac. I was hospitalized in August than again in September.Both just overnight stays. I have been trying to get payments since mid August. Always the same answer, "we need more paperwork." I sent them the itemized bills from the hospital as they...
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1.1
Aflac Meridian Station, Mississippi
Product
Aflac Medical Claim
#947496

Sign up aflac for our business, they find every excuse not to pay claims. Call customer service number given different reasons for the delay everytime. Don't waste your money on this company a good old fashion class action lawsuit is in order. I have talk to...
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Anonymous
Anonymous

Update: Lying duck blames lying agent. After one year of trying to get claims paid 3 to be precise, duck said agent did not know what she was doing and forged application...

AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hi Anonymous,I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. Our J. D. Power 2015 Certified Contact Center to look into this for you. Please email th...

1.0
Product
Aflac Medical Claim
#897932
BUYER BEWARE!! Aflac insurance is a complete rip off. I signed up in December 2015 for the Accident and Hospital Indemnity policies, Accident for obvious reasons, but hospital because my boyfriend and I were planning on marrying, and he has health issues. Just a...
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AflacPhyllis
AflacPhyllis
Aflac Verified Representative

Hi pg2381,I'm Aflac Phyllis, an Aflac worldwide headquarters employee here to help. Our J. D. Power 2015 Certified Contact Center to look into this for you. Please email them ...

1.1
Product
Aflac Medical Claim
#897641

Aflac Medical Claim Review

#986917
1.3
Details
I have Aflac through my employer. I purchased the short term disability policy with them. Long story short, I got really sick. It took them 6 days to review my paperwork that I had to fax over. I was only paid of what my policy allowed because of a 14 day exclusion. I since canceled the policy. Rather just save the money and pay myself when needed.
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Aflac Medical Claim Review

#939328
If aflac pay a claim and pay to is back to aflac what does that mean?
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Aflac Medical Claim Review

#934184
My son broke both his arms and we got maybe $600
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