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2.4 Based on 41 reviews
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    • Agent 1
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    • Very poor service 4
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  • From mobile
  • Jan 07
  • #986917

I have Aflac through my employer. I purchased the short term disability policy with them. Long story short, I got really sick. It took them 6 days to review my paperwork that I had to fax over. I was only paid of what my policy allowed because of a 14 day exclusion. I since canceled the policy. Rather just save the money and pay myself when needed.

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  • From mobile
  • Dec 20, 2016
  • #976909

I tore two ligaments in my knee. Short story 5 weeks out of work. Nothing but asked when am I going to make my weekly payments.

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I have several policies and found myself eligible for claims. Specified Event Policy among them is (CABG) Coronary Artery Bypass Graft surgery. I has an Aortic Valve replaced and two bypasses. AFLAC requested the Operative Report for review, I complied and was denied. The report explains diagnosis, operation performed and a technical summation of surgery. Upon denial I called for an explanation and further review and mentioned it seemed clear... Read more

Was this review helpful? 2 0
  • From mobile
  • Nov 29, 2016
  • #963488

I would like to switch agents because I need someone that stands by their word. I am on my second stay at the hospital and my agent has done nothing but lie to me.

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My wife signed up for Aflac thru her work based on the agent saying what would be covered for her surgery. She lied, and aflac didn't cover what she was told. We have suffered financially due to aflac originally denying my wife's claim after the agent already approved it. After more than 2 months of trying to resolve our issue, we finally got paid 1/3 of what we were told would be covered. F Aflac and their BS commercials about quickly resolving... Read more

Was this review helpful? 2 2
  • From mobile
  • Nov 16, 2016
  • #956444

Still no payment from Aflac. This company will find any loophole NOT to pay on a claim. Still calling and emailing them. This has gone in since mid August. It is now November 16. Never again will I purchase an Aflac policy. I will never get a payment if I submit a claim. Save my money. C. Perez Round Rock Texas

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Very disappointed with Aflac. I was hospitalized in August than again in September.Both just overnight stays. I have been trying to get payments since mid August. Always the same answer, "we need more paperwork." I sent them the itemized bills from the hospital as they requested. Still, they want more. I will never again purchase an Aflac policy. I began reading the negative reviews when I was having problems with them. C Perez Round Rock Texas Read more

Was this review helpful? 6 0

WASTE OF HARD EARNED MONEY, AWFUL SERVICE, AWFUL ALL AROUND, ZERO STARS IF THAT WAS A CHOICE. THEY TAKE YOUR MONEY FOR NOTHING, NO SUCH THING AS 24 PAY IF ITS FOR BIGGER CLAIMS SUCH AS OUTPATIENT SURGERY EVEN IF YOU SEND ALLLL DOCUMENTATION THEY REQUEST AND MORE!!! ALL THUMBS DOWN. IT IS A WASTE OF YOUR MONEY $50 A MONTH IS NOT WORTH IT OFF YOUR PAYCHECK. DO NOT DO IT!!! THE REPS SHOULD NOT BE ALLOWED AT WORKPLACES AND ACT SUPER KIND AND... Read more

Was this review helpful? 6 1
  • From mobile
  • Oct 19, 2016
  • #939328

If aflac pay a claim and pay to is back to aflac what does that mean?

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  • From mobile
  • Oct 10, 2016
  • #934184

My son broke both his arms and we got maybe $600

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