Contact Aflac Customer Service
Aflac Phone Numbers and Emails
Toll-Free Number:
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(800) 992-3522
Customer Service:
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(800) 433-3036Aflac Group Insurance
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(800) 366-3436Aflac NY
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(855) 782-5850
Aflac Emails:
Contact Information
Aflac Website:
Aflac Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Aflac Group
1600 Williams St.
Columbia,
South Carolina 29201
Privacy Inquiries
Post Office Box 84075
Columbus, GA 31993
Fax:
How Good is Aflac's Customer Service?
Summary of Aflac Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aflac?
Request for Information Question:
- “Roadside assistance”
- “Checking on Sylvia G Mitchell claim”
- “Checking on my accounts to make sure they are automatic withdrawal. I've got different pieces of mail from yous.”
Payments and Charges Question:
- “Policy payments”
- “New payment card”
- “Billing”
Activation/ Cancellation Question:
- “Reactivate my account”
- “To cancel existing policy”
- “Cancel”
Product/ Service Question:
- “I would like to do a critical hospital and life insurance would you like to make a major payment?”
- “Insurance”
- “Disability insurance”
Account Question:
- “Cannot log in”
- “Logins”
- “Web login”
Cards Question:
- “Cards”
- “Change card number”
- “Speak with an agent to update credit card”
Employment Question:
- “W2”
- “My1099”
- “I am a former Aflac agent and I am trying to contact front desk so I can have 1099 form emailed”
Staff Question:
- “I have a claim that has not been adjudicated, after being submitted to supervisors and managers. Filed August 8, 2023”
- “Lack of service”
- “Policy's service”
Return/ Replace Question:
- “Change my address”
- “Need to change my Address.”
- “Change auto draft”
Shipping and Delivery Question:
- “Where is an aflac office in lake havasu, Arizona?”
- “I did not received bill for Policy P1400314”
- “Not received a call from my representative”
Refund Question:
- “I want my refund”
- “Refund”
Other Question:
- “Remove my husband's name from policy because he passed away last year.”
- “Claims”
- “File a wellness claim”
About
Aflac, Inc. is a public company that was founded in 1955. The company was established by John, Paul and Bill Amos as American Family Life Insurance Company. Aflac is headquartered in Columbus, Georgia. Aflac Incorporated specializes in insurance industry. The company provides accident insurance, life insurance, specified decease insurance, dental insurance, long term care insurance, supplement health insurance and many other tpes of insurance products. The company sells its insurance policies in the United States and Japan. Aflac markets the policies through the independent agents. The company was among the first insurance providers to sell cancer insurance.
Aflac is ranked 278 out of 1822 in Insurance category
USA
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