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  • Customers like
    • Agent1
  • Customers don't like
    • Very poor service2
    • Every door to door solicitor1

  • Jun 25
  • Health Insurance
  • Saint Augustine, Florida
  • Cancer Insurance
  • 42
  • REVIEW RATING 4/5

Had cancer policy on both me and spouse worked at FSU deduction was taken out of paycheck for three years. Husband gets cancer dies two years later AFLAC said i did not have policy. FsU says they are not responsible they just deductdd money and paid aflac aflac still says i did not have policy. It has been six years since my husbands death and I cannot believe that the state of florida and... Read more

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  • Jun 18
  • Health Insurance
  • Mocksville, North Carolina
  • Accident Claim
  • 2
  • 2
  • 49
  • REVIEW RATING 4/5

I have a AFLAC accident policy. I had an injury at work in March. It is a repetitive motion injury. Which caused carpal tunnel to develop. I have had two surgeries and they say this is not an injury when my paperwork from doctor clearly states repetitive motion injury. Every time you call AFLAC they only let you talk to customer service and they cant give you a correct answer about anything. I... Read more

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  • Jun 03
  • Health Insurance
  • Los Angeles, California
  • Positive Experience
  • 48
  • REVIEW RATING 3/5

AFLAC is Great! The people that go door to door are NOT solicitors, they are Consultants, and at NO cost they offer education. Sure, with every type of business there are some bad apples, but the service and products are great, and any Business Owner that can't see the value of more knowledge in a subject that effects all businesses, isn't doing their title justice. Their businesses are more... Read more

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  • May 07
  • Health Insurance
  • Positive Experience
  • 104
  • REVIEW RATING 4/5

I have had policies with Aflac for the past 3 years. I currently have 6 policies and I feel assured that I have great financial security upon an accident or injury. As for pre-existing conditions, well you tell me what home owners or auto insurance will agree to pay for, or even to insure you, with a pre-existing house fire or a damaged car from an auto accident. REALLY, what do you expect? At... Read more

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  • Apr 17
  • Health Insurance
  • Los Angeles, California
  • Staff
  • 181
  • REVIEW RATING 4/5

This company sends out sales reps to my company twice a week. They enter our company and begin their pitch in the middle of everything that is going on. Yesterday the staff was in a very important meeting and I kid you not, the salesperson barged into our meeting and began pitching us for insurance. The CEO told him that we were in a meeting and to go away. He said sure but he wanted a business... Read more

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  • From mobile
  • Aflac
  • Apr 08
  • by anonymous
  • #619377

Paid 2 years for coverage for kids braces, since I didn't keep my dental coverage Aflac is keeping the 2k I paid and not covering ***. They are a scam!! Add comment

  • Mar 28
  • Health Insurance
  • Chicago, Illinois
  • Cancer Insurance
  • 583
  • REVIEW RATING 5/5

I have an Aflac cancer policy for probably 25 years (not sure of time). I was diagnosed with cancer June 2014 and subsequently had surgery. When I submitted claim to Aflac they paid the $2000.00 initial diagnosis i submitted for the surgery. I had uterus, cervix, ovaries, Fallopian tubes, and omentum removed. Because all was removed through ONE incision, all was calculated as one because they... Read more

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  • Mar 27
  • Building Services
  • Thompson Falls, Montana
  • Short Term Disability Plans
  • 331
  • REVIEW RATING 4/5

Oct. 2012 I started getting sick, I worked 50-60 hours in the field, renegotiated a position in the office for 30, which I could not hold up. By March working less than 5 hours/wk, after 2 visits to the MAYO Clinic, I had to retire. I talked to my AFLAC Agent, she told me how long after I could file and yes I was covered. I left the country for a few months hoping to get better. When I... Read more

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  • From mobile
  • Aflac
  • Mar 23
  • by anonymous
  • #611998

Last year I was sold a policy that I wasn't eligible for I was insulin dependent all I want is my money refund back they do nothing but give me a hard time just give the money back all my coworker say they will cancel there policy's if they don't there going to lose more money by not paying me Add comment

  • Mar 23
  • Health Insurance
  • Cancer Coverage
  • 255
  • REVIEW RATING 4/5

thank you everybody that took the time to write these reviews about Aflac. They did a Presentation at our company and have been insistent with follow up emails and phone calls to sign up. Relentless really....They're offering cancer coverage, dental and disability Having had a recent cancer diagnosis with a family member we were considering this additional coverage. Thanks to reading the mostly... Read more

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