2.0
  • Absolutely nothing1 votes
  • Every door to door solicitor1 votes
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  • Feb 26
  • Health Insurance
  • El Dorado Hills, California
  • Staff
  • 29
  • REVIEW RATING 4/5

Every week, sometimes twice a week, another new face representing Aflac comes to waste our time trying to sell us door to door insurance. Each time we ask them not to return. They keep coming, a new person, normally 2, each time. I hate this company now, and by proxy, the people representing them. Each time I get more irritated, and next time I just might put the next solicitors head through... Read more

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  • From mobile
  • Aflac
  • Feb 19
  • by anonymous
  • #597625

I filed a claim last year. Despite aeveral phone calls. Aflax did not address claim until several montha later. They rejected my cancer claim. They said they would nit honor my colon cancer claim. I have breast cancer. Add comment

  • Feb 09
  • Health Insurance
  • Cancer Policy
  • 1
  • 1
  • 190
  • REVIEW RATING 4/5

My husband was admitted to the hospital in the oncology ward for severe back pain. My husband has bladder cancer and has been receiving payments under the cancer policy for his chemo treatments. Bladder cancer is known to cause severe back pain. He was admitted to the hospital for severe back pain into the oncology department where they spent four days trying to see where or if his cancer... Read more

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  • Jan 09
  • Health Insurance
  • Mountain View, California
  • Short Term Disability Insurance
  • 1
  • 1
  • 278
  • REVIEW RATING 4/5

Short Term Disability insurance. Started my claims on December 12th. Its been almost a month and no check. They asked for income verification and once they saw my actually income for the calender year was actually more then what was written they stated they could only use my w2 for my full time job which resulted in a smaller disbursement amount. They dont care they just take your money and then... Read more

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  • Dec 29, 2014
  • Health Insurance
  • Capitol Heights, Maryland
  • Cancer Medication
  • 1
  • 1
  • 365
  • REVIEW RATING 5/5

I was diagnosed with a blood cancer about 1yr.ago. Ihave filed claims for the chemo that I was given and Aflac paid in a timely manner. However when I attempted to file for claims other than the chemo I have been given the run around....My policy pays for 2nd opinion consultation and cancer medication. I have submitted the information and to no avail I keep getting a rejection letter. I am very... Read more

Was this review helpful? 1 1

  • Dec 24, 2014
  • Health Insurance
  • Washington, District Of Columbia
  • Positive Experience
  • 175
  • REVIEW RATING 4/5

I have had wonderful experiences with Aflac thus far. I have been with them since September 2013 and have never had any issues with them not processing my claims on a timely manner. I was in a car accident in January 2014 and everything that was of a benefit to me was paid out in less than a week. Those that are complaining need to check their benefits package to see if what they are claiming is... Read more

Was this review helpful? 3 0

  • Dec 11, 2014
  • Health Insurance
  • Bigfork, Montana
  • Accident Insurance
  • 2
  • 2
  • 223
  • REVIEW RATING 4/5

The ad on TV that AFLAC will process your claim in one week is so not true. My initial claim for accidental injury, Initial disability, and Hospital Indemnity have been neglected for nearly two months. The AFLAC representative handling my claim was dismissed from her position. The office manager I spoke with two weeks ago was going to complete the paper work and get the claim processed. Still... Read more

Was this review helpful? 1 3

  • Dec 10, 2014
  • Health Insurance
  • Atlanta, Georgia
  • Short Term Disability
  • 2
  • 2
  • 192
  • REVIEW RATING 4/5

I recently signed up for AFLAC in October 2013. I had soon found out that the insurance representative only signed me up for a six-month term for short-term disability. Unbeknownst to me I was waiting for a check a little over $1600 and I got $86 because I have reached my six-month my six month term. I have been very satisfied with AFLAC up until this point I was unaware that the term was six... Read more

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  • Nov 20, 2014
  • Health Insurance
  • Scottsdale, Arizona
  • Insurance Claim
  • 1
  • 1
  • 324
  • REVIEW RATING 5/5

i just had Aflac for two yrs..a waste of my hard working $$. Just cancelled policy because I have not been able to get assistance to file claims. Rep tells me I need to open claims, get itemized statements, claims & medical records.. Hey I pay $400 a mo & they should be able to do it with auth.These reps are more interested in getting people on Aflac to get paid& could care less in... Read more

Was this review helpful? 2 1

  • Nov 18, 2014
  • Health Insurance
  • Fontana, California
  • Insurance Claim
  • 329
  • REVIEW RATING 5/5

Been off work for 11 months now. Had 2 stomach surgeries. On feeding tubes now. Filed hospital confinement sent in itemized bills all the *** they would keep requesting. Now they're denying Claim cause they cant talk to a previous doc that no longer works for Kaiser they told me to call him. So I just emailed the COO,CFO,CEO. i need this claim. Just applied for emergency foodstamps fooling ... Read more

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