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    • Very poor service3
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  • From mobile
  • Aflac
  • Aug 26
  • by anonymous
  • #689517

Can not get any answers from representative on claim allowance, keep getting told they will meet with me, but that has not happened recently, medical bills piling up. Add comment

  • Jul 19
  • Health Insurance
  • East Chicago, Indiana
  • 1
  • 1
  • 133
  • REVIEW RATING 4/5

Angela Alston Wallace Hello. My name is Angela Alston. I filed a hospital claim back in December 2014 with Aflac. I have been getting the runaround since December 2014! At first they were requesting doctor's note from a doctor my husband only seen in the hospital once. Several times I stated this to the company they have all the information they needed. Once that issue was resolved back in April... Read more

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  • Jul 14
  • Health Insurance
  • Detroit, Michigan
  • Aflac Insurance Claim
  • 1
  • 1
  • 64
  • REVIEW RATING 4/5

My son who was 6mths at the time was admitted to the hospital and I could not get my clam payed for I sent in all the paper work they asked for but cause the paper work said observation not room and bord they denied me I called the hospital and they informed me that observation is room and board but Aflac ant seen to care...so when I'm able to I'm dropping Aflac it's point less too me...what's... Read more

Was this review helpful? 1 0

  • Jul 08
  • Health Insurance
  • Hesperia, California
  • Aflac Insurance Policy
  • 1
  • 1
  • 51
  • REVIEW RATING 3/5

Customer Service Reps are rude and uneducated. Aflac STOLE money from our small business account after our Aflac policies were cancelled. Tried calling customer service - 1st person was RUDE and the 2nd person hung up. Our agent quit the company and left the state (so we were told) and the 2nd agent called but never gave her contact information and 3rd agent stopped by (no contact... Read more

Was this review helpful? 0 0

  • Jun 25
  • Health Insurance
  • Saint Augustine, Florida
  • Cancer Insurance
  • 150
  • REVIEW RATING 5/5

Had cancer policy on both me and spouse worked at FSU deduction was taken out of paycheck for three years. Husband gets cancer dies two years later AFLAC said i did not have policy. FsU says they are not responsible they just deductdd money and paid aflac aflac still says i did not have policy. It has been six years since my husbands death and I cannot believe that the state of florida and... Read more

Was this review helpful? 2 0

  • Jun 18
  • Health Insurance
  • Mocksville, North Carolina
  • Accident Claim
  • 2
  • 2
  • 124
  • REVIEW RATING 4/5

I have a AFLAC accident policy. I had an injury at work in March. It is a repetitive motion injury. Which caused carpal tunnel to develop. I have had two surgeries and they say this is not an injury when my paperwork from doctor clearly states repetitive motion injury. Every time you call AFLAC they only let you talk to customer service and they cant give you a correct answer about anything. I... Read more

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  • Jun 03
  • Health Insurance
  • Los Angeles, California
  • Positive Experience
  • 84
  • REVIEW RATING 3/5

AFLAC is Great! The people that go door to door are NOT solicitors, they are Consultants, and at NO cost they offer education. Sure, with every type of business there are some bad apples, but the service and products are great, and any Business Owner that can't see the value of more knowledge in a subject that effects all businesses, isn't doing their title justice. Their businesses are more... Read more

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  • May 07
  • Health Insurance
  • Positive Experience
  • 150
  • REVIEW RATING 4/5

I have had policies with Aflac for the past 3 years. I currently have 6 policies and I feel assured that I have great financial security upon an accident or injury. As for pre-existing conditions, well you tell me what home owners or auto insurance will agree to pay for, or even to insure you, with a pre-existing house fire or a damaged car from an auto accident. REALLY, what do you expect? At... Read more

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  • Apr 17
  • Health Insurance
  • Los Angeles, California
  • Staff
  • 1
  • 1
  • 225
  • REVIEW RATING 4/5

This company sends out sales reps to my company twice a week. They enter our company and begin their pitch in the middle of everything that is going on. Yesterday the staff was in a very important meeting and I kid you not, the salesperson barged into our meeting and began pitching us for insurance. The CEO told him that we were in a meeting and to go away. He said sure but he wanted a business... Read more

Was this review helpful? 0 1
  • From mobile
  • Aflac
  • Apr 08
  • by anonymous
  • #619377

Paid 2 years for coverage for kids braces, since I didn't keep my dental coverage Aflac is keeping the 2k I paid and not covering ***. They are a scam!! Add comment

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