AFLAC Complaints and Reviews

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AFLAC
Main address: 1932 Wynnton Rd. 31999 Columbus GA
(800) 992-3522, , http://www.aflac.com/apps/contact_customer_service.aspx?iframe=true&width=385px&height=620px
  • 71+2 mobile complaints
  • $150K claimed losses
  • $2K average
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  • Jul 20
  • Health Insurance
  • Health Insurance
  • 1
  • 7

In January I was putting away Christmas ornaments in my attic. I ACCIDENTLY stood up directly under the ceiling truss and knocked myself silly. I did not think I needed to go to the emergency room, I bumped my head, no big deal. Well that "bump" later, about 2 weeks caused vertical whiplash. Neck and spine were swollen, no head movement to the left at all. Guess what no payment from AFLAC for... Read more

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  • Jul 17
  • Health Insurance
  • Claims Delay
  • 1

They say on national television that claims are handled in four business days. I have yet to have that experience with aflac it's always a delay. When they tell you the day the check was mailed don't look for it for two weeks. When has mail ever taking that long. Stop television ad it's not true. Read more

Was this review helpful? 0 0

Aflac is so easy I filed my claim online at 2 o'clock in the afternoon and had my answer 8hrs later ! Then 5 days later had my check I never had to speak to anyone I'm very satisfied

  • Jul 01
  • Health Insurance
  • Insurance Claim
  • 1
  • 13

I hurt my neck while doing yard work. After my neck fusion, They asked for a surgigal report. Then they wanted when I contacted my original doctor. Then they said it was arthritis and denied my claim. After a letter from my surgeon.... They now are reviewing the letter. I guess that takes a week. The letter is a whole 40 words. They can kiss it. I have cancelled. Wait a year my *** and... Read more

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My girlfriend just signed a contract with af-lack . Thanks to all the reviews we read. She canceled. Just wanted you to know...your voices did not fall on deaf ears. Thank you

  • Jun 18
  • Health Insurance
  • Peru, Illinois
  • Health Insurance
  • 1
  • 43

If you are reading this, it may be too late for you or like me you may be looking into the *** that this company tells you when they come to you. I have done about 300 internet searches on this company since they came to my house and gave me there spill. This company is nothing but SNAKE OILS SALESMAN, meaning they are trained to make this sound great, hounding the people that believe there ***... Read more

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  • Jun 06
  • Health Insurance
  • Thief River Falls, Minnesota
  • Denied Claim
  • 4
  • 71

Bought Short Term Disability, thinking it would benefit me. My agent to me nothing about any per-existing conditions would affect it. Come late April, I was dealing with major pain and ended up having exploratory surgery, which resulted having to be referred to a specialist 350 miles form home cause nobody could handle it in my area. I'm still waiting to see a specialist and was out of work... Read more

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  • Jun 04
  • Health Insurance
  • Beaverton, Oregon
  • Aflac Insurance
  • 2
  • 81

I had a valid personal injury that was supported by a successful claim for personal injury lawsuit with respect to consumer product liability. Even though I have two medical doctors that support my claim and I won in court AFLAC took my doctor's medical opinions and and reclassified my medical condition to suite their purposes and intentionally mishandled my claim even though a Federal US... Read more

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  • Jun 02
  • Health Insurance
  • Naples, Florida
  • Non Payment To Vendors
  • 68

On 11/26/2013, 45 days after investing in Aflac, I ran into unseen medical issues. The Company still to this date has not payed A PENNY, WORST they are looking for preexisting conditions for over three months. There are none, I have verified this and they still presis to wear me down by coming up with prexisising forms for assistants in the operation, I won't surrender, but I advise others never... Read more

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  • May 28
  • Other
  • Englewood, Colorado
  • Disability Payment
  • 1
  • 108

I have paid into this company for short term disability under the old plan for 13 YEARS!!!! I have never filed a disability claim until recently, 2014 for being of of work for surgery for one month. The payment I am going to receive is a whole $303.00 after I have sent this company over $4000.00 for this coverage alone. I have a 14 day elimination period which means you don't get anything the... Read more

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